How much can I earn with this career studies . 15-1232.00. Computer Support Specialists made a median salary of $52,690 in 2020. A bachelor's degree is required for some computer support specialist positions, but an associate's degree or postsecondary classes may be enough for others. A bachelor's degree is required for some computer support specialist positions, but an associate's degree or postsecondary classes may be enough for others. As a Senior Computer User Support Specialist your primary responsibility is ticket processing and resolution management, which includes detailed and clear documentation of the problems and the . Businesses that want to offer their products and services to their clients may require bachelor's degrees from their employees. Is required to organize, as well as well as searching for informational purposes only. Tampa-St. Petersburg-Clearwater, FL Metro Area Average. This academic program prepares you for the following careers. Resolve computer software problems. 1) Inspect equipment and read order sheets to prepare for delivery to users. Computer support specialists are employed in a variety of industries, including IT, education, finance, healthcare, and telecommunication. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. All job data is provided by the U.S. Department of Labor. Salary Data. Monitor computer system performance to ensure proper operation. The best-paid 25 percent made $68,500 that year, while the lowest-paid 25 percent made $40,730. Read documents to gather technical information. The most common degree for computer support specialists is bachelor's degree 51% of computer support specialists earn that degree. in Information Technology Master Doctoral Teach others to use computer equipment or hardware. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. A bachelor's degree is required for some applicants applying to computer support specialist positions, but an associate's degree or postsecondary classes may be enough for others. You will performs initial network troubleshooting activities and will be responsible for the operations and maintenance of all end user peripheral . A bachelor's degree is required for some computer support specialist positions, but an associate's degree or postsecondary classes may be enough for others. According to the ECC Career Coach website, the median salary for a Computer User Support Specialist is $51,381. Technical Support Specialist - Tier 1. 26. I completed ACI Learnings Course for Computer User Support Specialist and I currently have my ITIL v4 and CompTIA A+. In January 2022, computer technical support specialists earned a median annual salary of $50,975, according to PayScale.com who reported the middle-half salary range was $38,000-$75,000. Harris Computer Systems 3.4. Projected Job Openings. All computer support positions require strong analytical thinking and problem- solving abilities. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your . I only have 4 months job experience in IT on help desk. Many help desk technicians work for call centers and firms that contract with businesses, some work from home-based offices. An associate degree with on-the-job training and certification is sometimes sufficient to get hired, but to maximize employment potential, a bachelor's degree is recommended. 2020 Employment. 2) Modify and customize commercial programs for internal needs. Monday to Friday. 4) Answer user inquiries regarding computer software or hardware operation to resolve problems. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. Education Education requirements for computer support specialists vary. Educational Requirements Associate's degree Education level attained (national data) 0 20 Less than high school diploma High school diploma or equivalent Some college, no degree Associate degree Bachelors degree Masters degree Doctoral (Ph.D) or professional degree Percentage of workers in this occupation Work Experience and Training Requirements Entry requirements vary for computer support specialists. Whether you need a degree can also depend on the hiring business. It's a lucrative field to enter. Computer User Support Specialists. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Computer Support Specialists provide technical assistance to computer users. 43,460. As Support Specialist, you will perform hardware and software technology support to the staff of the City of Baytown. Our Help Desk Support Specialist Certificate gives you the tools to install, configure, manage and monitor hardware and software applications. The lower end earns around $38,270 while the higher end earned around $105,770. Computer user support specialists may be asked to provide training to staff on using the organization's technology, as well as navigating new or updated systems. There is projected annual demand/need for 136 new entrants into this occupation (Source: Jobs EQ Occupation Report Computer User Support Specialists, April 2022). Computer User Support Specialists 15-1232.00 Updated 2022 Provide technical assistance to computer users. EARN A help desk support specialist certificate. A bachelor's degree is required for some computer support specialist positions, but an associate's degree or postsecondary classes may be enough for others. Entry-level positions begin at $32,164, while advanced specialists make upwards of $86,027 depending on experience and education. Applicants who have taken some computer-related classes may be qualified for these jobs. Applicants who have taken some computer-related classes are often qualified. Network support specialists typically need an associate's degree, and user support specialists typically need to complete some college courses. The average Computer User Support Specialist salary in Kansas is $42,579 as of September 26, 2022, but the range typically falls between $39,143 and $47,296. A bachelor's degree is required for some computer support specialist positions, but an associate's degree or postsecondary classes may be enough for others. The median salary for employees in this field in 2014 was about $48,000 for computer user support specialists and $62,000 for computer network support specialists. The Support Specialist is accountable for ensuring continuity of computer system services for computer users by providing the technical expertise, assistance. Also known as: Education requirements vary for the occupations listed below, so you may need further education or degrees in order to qualify for some of these jobs and earn the related salaries. However, candidates may qualify with a high school diploma plus relevant information technology (IT) certifications. Education requirements for computer support specialists vary. Please visit with an academic advisor and/or program director for additional information. Support specialists must write technical reports about the problems they encounter. For computer network support specialists, many employers accept applicants with . Remote. Most computer support specialists work full time, and many work nights and weekends. Install computer hardware. Most employers require their IT support specialists to hold a four year Bachelor's Degree in Information Technology, Computer Science, or Computer Engineering. We are currently accepting applications for Computer User Support Specialist. Education requirements for computer support specialists vary. A computer user support specialist offers important advice, assistance, and diagnostic information to individuals and organizations who are having difficulties with their computer systems. Whereas, the median salary for computer user specialists is $50,980. Computer User Support Specialists. For computer network support specialists, many employers accept applicants with an associate . I saw in their enrollment requirements to get accepted for their bachelors program you need to meet certain requirements. WGU Enrollment Requirements. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Computer Support Specialist Requirements: Degree & Skills Associate in Information Technology Bachelor Degrees Master Certificates Associate Programs Cyber and Information Security Technology - Associate's Mechatronics - Associate's Bachelor Degrees Bachelor Degrees B.S. AS GENERAL EDUCATION REQUIREMENTS Humanities and Fine Arts-Core Answer questions or resolve computer problems for clients in person, or via telephone or electronically. Pay Train others in computer interface or software use. The median salary for a computer network support specialist is $62,770. . Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Education Education requirements for computer support specialists vary. Fast hiring. Education Education requirements for computer support specialists vary. Provide technical assistance to computer users. Computer User Support Specialists $48,380 Show expanded career . Percent Change. Education Requirements. A computer support specialist's salary is also a positive part of entering the field. Large software companies that provide support to business users who buy their products or services often require a bachelor's degree. Applicants who have taken some computer-related classes may be qualified for these jobs. Provide technical assistance to computer users. As of the fourth quarter of 2021, total employment in the Hampton Roads Workforce Region for Computer User Support Specialists was 1,759. 54,860. Computer support education requirements can really stand out from your educational institutions, computers always need it to require os x operating procedures. In the future, please use 15-1232.00 (Computer User Support Specialists) instead. Ideally, you should earn a 2-year associate's degree or a 4-bachelor's degree in computer science, information systems, information technology or computer engineering. The median annual wage for computer user support specialists is $49,770. Large. This requires both an in-depth knowledge of technical systems and a knack for explaining these topics . Bachelors, 51% Associate, 33% Masters, 5% High School Diploma, 5% Other Degrees, 6% Learn More About How To Become a Computer Support Specialist Most Common Career Paths Cost Computer Support Specialist Manager See All Paths Average Salary $63,926 See All Salaries Education Answer questions or resolve computer problems for clients in person, via telephone, or electronically. Posted. Currently, ManTech is seeking a motivated, career and customer-oriented Computer User Support Specialist to join our team in the Crane, IN. The median salary for computer user support specialists was $52,690 in May 2020, according to the U.S. Bureau of Labor Statistics (BLS). A close second is associate degree with 33% and rounding it off is master's degree with 5%. Due to the variety of functions performed by computer support specialists working in different capacities, employees come from various types of . . These professionals work directly with the system user. Some candidates may qualify to become a . Salary: The median annual wage for computer network support specialists is $62,760. To gain an entry level job as a technical support specialist, you will usually need a diploma or associate degree in an information technology program, along with key IT certifications. A support specialist may be assigned to user support for a particular client, taking all calls from that client to resolve problems that arise. See Full Salary Details . The occupation code you requested, 15-1151.00 (Computer User Support Specialists), is no longer in use. $17 an hour. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. There are many other tasks that computer support specialists may be responsible for, and other common job duties may include things like: Full-time. Projected employment for Florida. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Training and education tasks. . Computer network support specialists are expected to hold a bachelor's degree; according to some, applicants with a few more years' experience in their field are not considered candidates. Florida Average. Collaborate with others to resolve information technology issues. 2030. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. 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